Due to recent U.S. tariff changes, effective Monday, Aug 25, 2025, Correos (Spain Post) is temporarily not accepting parcels of $800 or less bound for the U.S. To keep your orders moving, we will reroute affected Spain-origin shipments via trusted partner hubs/alternative countries, with no change to the typical 7–9 business-day delivery window in most cases. Orders that ship from the U.S. or that exceed $800 are not affected. If your order includes items from different locations, they may ship separately. For details and exemptions, click here. See details & exemptions .
Once your order is confirmed, it will ship from either our Spanish or U.S. workshop within 72 hours (Monday–Friday). Orders placed on Saturday or Sunday will ship the following Monday. If your order includes items from both locations, they may ship separately. We’ll email you a tracking number for each package as soon as it’s on the way.
Shipping options vary by destination and are shown at checkout. Depending on item availability, your order may ship from Spain or the U.S., and items from different locations may ship separately. If your parcel ships from Spain: it is sent via Correos direct air service, typically arriving in about 7–9 business days. You’ll receive a destination-country tracking number by email. It’s normal for tracking to show limited updates during the international flight; scans will begin after the parcel lands in your country and clears customs (in most cases usually within 2–3 days). If your parcel ships from the U.S., it will be sent via a U.S. carrier’s international service. A tracking number will be emailed once dispatched, and transit time will vary by destination and the service selected at checkout. Please note that recent customs policy changes may temporarily slow clearance in some countries, which may cause extra delays. We appreciate your patience and understanding.
We feel that you will love our products. However, if you are not completely satisfied with your purchase from antdesign.com, you may return your item(s) within 30 days of receipt for a replacement or refund.
Please note: If you need to exchange a product, you must first return the original item to us (Spain). Only then can we send you the replacement!
- The item must have been purchased directly through our official website and returned in its original, unopened packaging with all contents.
- Items showing any signs of wear (e.g., clip scratches on a knife) cannot be accepted.
- After 30 days we are unable to accept returns or exchanges for any reason.
- Return shipping costs and any applicable duty fees are the responsibility of the buyer unless the product is defective.
How to return an item
- Pack the item in its original packaging and shipping box, if possible.
- Include the original online packing slip/invoice and a brief note stating your reason for return.
- Ship to the address that applies to you:
Please note that whether you’re requesting an exchange or a return, you must email us first to receive the proper instructions!
United States (Defective Product Exchanges
)
Ant Design — Attn: Defective Product Exchanges
440 N Barranca Ave
Covina, CA 91723 , USA
Phone: +1‑859‑667‑4279
Spain / International (Returns/Exchanges)
Ant Design — Attn: Returns/Exchanges
Carrer de Sant Roc 4 – 1
46113 Moncada, Valencia ,Spain
Phone: +34 651 857 131
If you chose FedEx or UPS Express for shipping, the tracking number can sometimes take up to a week to start working during peak seasons. Once the package receives its first scan, it usually reaches you within a week. If your tracking link still doesn’t update after seven days, please email us at info@antdesignofficial.com and we’ll investigate.
Although most packages shipped with our free postal service arrive within 4 weeks, occasional delays can occur. As long as the tracking shows the parcel is still in transit, the best approach is simply to wait—your package is moving through the network. International shipments must clear both export and import customs, and during peak periods this process can sometimes take up to one month.
Please email us at info@antdesignofficial.com we will be happy to resend it for you.





